Frequently Asked Questions

• Is it necessary to renew my license every year?

  Absolutely not. The websites you have built will continue to work without any issues. If you purchase the annual license, you need to renew the license only to get updates, access to premium templates and outstanding support from our team.

  And if you are a lifetime customer, you are assured of lifetime updates, access to premium templates and support from us.

• What is your refund policy?

  We firmly believe in and stand behind our product, however we understand that it cannot work perfectly well for everyone all of the time. If you have an issue or our product isn’t working as expected, we will be happy to consider offering a refund.

  Here you can find our refund policy.

• Will you be cutting features from Blocksy Free and put the in PRO?

  Absolutely not. Period.

• Will I receive automatic updates?

  Yes. Automatic updates notifications will be delivered to you through standard WordPress methods.

• Will my website break if I don't renew my license?

  No. Your website will remain intact even if you choose not to renew your license. You just won't get access to new features, future updates and support.

• Is Blocksy PRO a theme?

  No. Blocksy PRO is a plugin. It replaces the original Blocksy Companion plugin with a lot of additions and enhancements.

• Will I receive more features in the future if I purchase now?

  Yes, absolutely. You'll be getting automated updates.